We’re so glad you found us. Welcome to Product Photography China! We see that you are interested in our services, and here’s everything you may need to know.

Last updated in June 2022.

Overview

This Website is under the operations and control of Product Photography China, a China-based product photography Company. Our services offer product photos of products directly from China to each user (whether it be an authorized person, employees, consultants, contractors, agents, or third parties) of the site depending upon whether or not all the terms, conditions, policies, and notices in this document are accepted by the client. By accessing and using this Website, you are considered as using our “Services” and, therefore, agreeing to be bound by all terms set out in the Policy. Please read all the terms carefully before continuing so that there can be no question about your consent and Agreement with our services.

Section 1 -Your Information and Agreement

• All the information provided to us must be factual and honest, including your full name, address, email address, zip code, or any other information we may request.
• In order to proceed with using our Website or our services, you must accept all the Terms of this document fully without any conditions.
• We only provide our services to individuals over the age of 12 years old.
• You cannot access our Website or use any of our services in case you are not in agreement with all our terms and conditions.
• Any kind of illegal or unauthorized use of our services nor any violation of laws is tolerated. If you are found to be responsible for any misuse, it will result in an immediate termination of services.
• If you submit any content to our Website, we get a non-exclusive, worldwide, and royalty-free license to publish, reproduce, adapt, and modify your content.

Without altering any of the terms or contracts, PPCN reserves the right (under no obligations) to take the undermentioned actions: 

• Reject or remove any content that violates our Policy or is in any way damaging or disagreeable.

• Terminate or deny access to and use of the Website to any individual or entity for any reason, at PPCN’s sole discretion.

We are under no obligation to provide a refund of any charges formerly paid.

Section 2 – Your Payment Account Security

• Our company does not share any of your payment or personal information with any third party, whether it be an individual or entity.
• The client has the payment account will be charged based on the services they receive.
• Since we keep everything confidential on our end, the client is responsible for the security maintenance of the payment account and for all the associated actions taken in relation to the account.
• The client is obligated to notify PPCN in case of any unauthorized use of the account or any type of security breach at any point.

Section 3 – Services

• Almost all of our services are exclusive to online availability via our company’s site.
• Any of our service descriptions and pricing may change without prior notice at any time.
• We are not answerable for any liability in relation to fulfilling your expectations towards our services or details shared online or in extracted form.
• We reserve the right to limit the services offered by us at any point in time.
• We retain the right to restrict or terminate our services to any person, geographic region, or jurisdiction as we deem fit at any point in time.

Section 4 – Precision and Promptitude of Information

• It is understood that PPCN does not accept any liability for damages or injuries resulting from the use, evaluation, and interpretation of information.
• Please note that the information on our Website is subject to change at any time; however, we are under no obligation to update any information on our Website.
• The data, analysis, and reports we provide are based on our experience. We are not liable Historical data is used to provide a backdrop for current performance. It’s not necessarily up-to-date and may not match up with your experience.
• We are not responsible for any consequences that arise from how you choose to use or interpret this information.
• The information provided by PPCN, whether it be a report, analysis, document, etc., is for general use and information provision; therefore, it should not be relied upon as the sole basis of decision-making.

Section 5 – Billing, Payment, and Renewals

General Terms:

By subscribing to our service, you agree that PPCN may charge a one-time fee or monthly/annual subscription fee that you will pay as indicated in your communications with them. You also accept all additional terms within other communications related to your project. Signing up for an Upgrade is easy, and our subscription payments will be charged on a pre-pay basis the same day you sign up. You have the choice between monthly or annual subscriptions.! All payments are non-refundable.

Automatic Renewal:

Your subscription will automatically renew unless you notify PPCN before the end of your current subscription period that it is being canceled. By choosing to sign up for our service, you are agreeing that we may collect the then-applicable annual or monthly subscription fee (as well any taxes) using any credit card or other payment mechanism provided to us by you on file in accordance with our current pricing plan. You can easily cancel upgrades at any point in time by submitting a written request to PPCN.

Fees Payment:

By signing up for one of these services, you agree to pay us the applicable setup fees and recurring costs in advance from the day your services are designated before using our service.

Price and Subscription Plans Changes:

PPCN reserves the right to change any terms and fees 30 days before written notice is given.

Cancellation:

You can cancel your PPCN membership and terminate the payments at any time on a 30-day written notice.

No Refunds:

Your cancellation will be effective at the end of your current billing period. We don’t provide refunds or credits for any partial membership or used periods.

Section 6 – DMCA Copyright Policy and Intellectual Property

Intellectual Property:

The content, service marks, and logos that PPCN creates are owned by us. We hold the rights to all of it, and it includes information such as text, audio clips, pictures, data, codes, software scripts, graphics, and videos. The PPCN does not grant you any rights or licenses to use or reproduce our intellectual property or third-party trademarks. You agree not to copy, republish, modify or publicly display any of the PPCN’s intellectual property.

DMCA Policy and Copyright Infringement:

PPCN is committed to protecting the intellectual property rights of themselves and others. If you believe that material on our Website or service is a copyright infringement according to the Digital Millennium Copyright Act (“DMCA”) Policy, we encourage properly notifying of us so that they can be promptly removed or edited to prevent any further violations. Our team is committed to ensuring that we respond suitably in all situations in order not only to remove but also to disable any links that may be leading towards infringing material. PPCN has a policy of terminating the access and use of its Website for any visitors who are determined to be repeat infringers. In such cases, no refund will be provided.

Section 7 – Modifications to The Terms of Service

You can find the most up-to-date version of this Agreement at all times on our Website. PPCN reserves the right, at its sole discretion, to modify or replace any part of this Agreement. The changes could be due either to modifications made to existing terms and conditions following or even the introduction of new services. You must check this Agreement from time to time or periodically, as changing the terms and conditions can happen at any moment. Your continued use of our Website following posting any such changes constitutes acceptance of these alterations without exception.

PPCN may release new services and/or features through the Website. Such additions will be subject to this Agreement unless stated otherwise.

Section 8 – Launchpad Subscription

• PPCN will not record or share the client’s credit card information with any other company, and it will be used for billing purposes only.
• At times, we may need to deny products or submissions based on certain criteria. We reserve the right to do so at our sole discretion and without notice.
• By subscribing to our service, you are guaranteed an entire term of coverage. You will be charged at the beginning of each billing period as this is the date on which your subscription begins.

Section 9 – Termination

Your access to the Website is subject to termination without notice at any time for reasons which PPCN reserves the right to determine in their sole discretion.

If you want to end this Agreement or your PPCN account, you may simply cease to use the Website. Except as otherwise provided herein, if you have a paid services account with PPCN and your material breach of this Agreement is not addressed within 30 days from our notice to you, we reserve the right to terminate the service immediately. The words of this Agreement will survive any termination and continue to be in effect. This includes all provisions that, by their nature, should remain after an agreement has been terminated, such as ownership, warranty disclaimers, limitation, indemnity, and limitations of liability.

Section 10 – Restriction of Liability, Disclaimer of Warranties, Compensation

Restriction of Liability:

PPCN and its suppliers will not be liable for any damages arising out of this Agreement on the basis of any negligence, strict liability, other legality, or theory as undermentioned:

• In the case of any special, incidental, or consequential damages.

• The cost of procurement for substitute services.

• For disturbance and discontinued use or loss or corruption of data.

• In the case of any amounts that surpass the fees paid by you to PPCN under this Agreement over the course of the 12-month period prior to the cause of action.

PPCN is not responsible for any failure or delay caused by matters outside of their control. The foregoing will not apply to the extent restricted by pertinent law.

Compensation:

By using the PPCN website, you agree that they will hold you harmless and compensate them for any claim or expense incurred as a result of your actions. This includes all expenses, including attorneys’ fees, arising out of your use of the Website, and including but not limited to your infringement of this Agreement.

Disclaimer of Warranties:

• PPCN and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied. These limitations include the following but are not limited to merchantability, fitness for a particular purpose, and non-infringement.
• PPCN does not make any warranties about the Website being error-free or that you will always have unlimited access to it.
• You should use the site at your own risk; obtaining any information or downloading anything from our site is done at your discretion, and we are responsible for it in accordance with this terms agreement.
• Our service may be temporarily unavailable for scheduled or unscheduled maintenance, either by PPCN or Third Party providers, due to causes beyond the reasonable control of both ourselves and any providers we work with.

Section 11 – Unforeseen Major Catastrophes

PPCN is not liable for any failure or delay in performance due to causes beyond our reasonable control, like acts of God, hackers, strikes, third-party internet providers, government orders, power failures, nuclear destruction, calamities, or any other major catastrophes.

Miscellaneous:

By accepting these Terms, the user of PPCN’s Website acknowledges that he or she is not creating a partnership, joint venture, franchise, or business relationship between themself and the company.

Headings:

The headings in this document are for reference purposes only and do not affect the meaning or interpretation of these terms.

Waiver:

The Agreement between you and us is not fully void if one party fails to exercise their right under these Terms. Any failure or delay in exercising any rights or privileges cannot be considered a waiver under the Terms of this Agreement.

Dispute Resolution:

By accessing or using the Website, you agree that all disputes between us will be settled in accordance with the law, excluding any conflict of law provisions and proper venue for disputes arising out when it is under state or federal court’s discretion. The party who wins an action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of it is held invalid, then the remaining parts will continue in full force without that particular provision being applied.

The Entire Agreement:

This constitutes the entire Agreement between PPCN and you concerning this subject matter, which cannot be modified unless it’s signed off on by an authorized executive of ours or by the PPCN itself, posting an updated version.

If you consent and agree to be bound by these terms and conditions, then PPCN may assign its rights under this Agreement without any prerequisites. By signing this contract, you agree that the terms set forth in it will be binding upon and available for your future use to the advantage of the parties, their successors, and authorized individuals.

Photography Terms of Service:

Prior to Shoot:

• When you place an order through our Website, we are offering to create and deliver images for your products in China. This means a contract has been formed between us for this service to fulfill it according to the Terms stated in the Agreement.

• We will inform the client exactly how much it will cost for their project after we get specific requirements like the number and type of images per product, where they need to be shot (location), what kind of quality is required, which type of lighting you prefer, the editing and formatting style, delivery, etc.

• You must first share the specifications of your product in order for us to quote accurately and make necessary arrangements. This includes information such as size or weight, how many pieces are required, set requirements, product assembly, and any other type of information we may need.

Product Shipping:

• After placing an order, customers are responsible for shipping their products to the PPCN office to be photographed.

• We can’t take any packages before an order is placed. If one arrives at our facility without a tracking number, then there’s no way for us to know who sent it; therefore, we cannot track it. That means that all orders must go through our system before packages get shipped or delivered, and we will not be responsible for any lost products as a result of noncompliance with our Policies.

• The client is solely responsible for all shipping costs. They also bear the risk of damages or loss until their products reach our PPCN address.

• Once the products arrive at our office or studio, we will check them for damage. If any is found, we’ll let you know within 24 hours so that this can get taken care of as soon as possible.

• The client agrees to have the sample product mailed and arrived at the Photography location (address given in an Order Confirmation Email), knowing that photo delivery depends on when the sample product finally arrives.

• The client must provide a new and unused product to ensure the highest possible quality image. The product and its packaging need to be intact so it can be photographed and then shipped back with its label in the correct position.

During the Shoot:

• We will schedule a photo shoot as per your specifications, and we’ll be sure to provide you with all the information that you may need accordingly.

• We need time to get the product prepared for the shoot, like taking it out of its packaging, cleaning it, and assembling it all together so that the photo shoot goes well. Keep in mind that we won’t be accepting any kind of last-minute changes or instructions closer than 1 week before your scheduled date, as all the necessary arrangements have already been finalized by then.

• We will only allow our clients one revision, and for it, we will usually respond in 2 working days.

• The responsibility to reshoot product photos rests solely with the photographer. We will not be responsible for editing or replacing any images if they do not substantially match your requirements and instructions.

• The client is mandated to resend the requirements formally in case of complete dissatisfaction with photos. Additional charges will apply for this service for reshoots.

• The written shooting direction should be clear to give a photographer the best chance at getting an attractive product position, angle, and lighting for their shots. To help with this process, some sort of match images are often provided by the client as examples in the spreadsheet of the General Shooting Direction Guide.

• Clients must submit sufficient materials that will provide us with clear direction and instructions on how they want their images shot.

Post the Shoot:

• We will retain all ownership rights and copyright of your product images and photography, as is typical within the product photography industry.

• We work hard to deliver high-quality photo sets that you can use for whatever your needs are. We don’t share or release raw files, so we only offer finished product images in our service packages. As is customary in any photo-editing process, we hand-select the best shots, color correct them, and retouch them. We retain source and raw files for any future work with us, but they won’t be delivered with your final products.

• You may allow other retailers such as Amazon or eCommerce selling sites to use the photos of your products for promotional purposes. If you are a wholesaler, then you may also allow your retailers to use these product photos.

• All the prices are susceptible to the final price at the time of order and are subject to change at any given point in time.

• Once the requirements have been submitted, or the shoot has taken place, there will be no more room for any kind of refunds.

• PPCN is not to be held responsible or liable for any failure in performance caused by outside factors, including transpiring due to or produced by direct or indirect effects of forces beyond our control, including but not limited to accidents, acts of war or terrorism, civil or military disturbances, communications or computer (software and hardware) services, interruptions, loss or malfunctions of utilities, nuclear or natural catastrophes or acts of God, work stoppages, and strikes.

We want our clients to know that when they work with us, it’s not just about product photography. It is a team effort, and we are all here for one goal: Your success.

We offer a higher-quality service than other companies in order to make up for the large production costs of an industrial-scale firm. We are experts at product photography and want our clients to know that they’re getting top-notch results when working with us, even if their budget isn’t as high.

Last updated on December 01st, 2018

Overview

This website https://productphotography.cn is operated by PPCN (referred to as we, us and our), a China based Corporation. We hereby offer information, products, tools and services available from this site to each user (authorized person, employees, consultants, contractors, agents, third parties) of the site contingent upon the acceptance of all terms, conditions, policies and notices in this document. Visiting, browsing, accessing or using any part of the web site will be considered as using our “Services” and your consent and an agreement to become bound by the Terms of Service (referred to as Terms). Please read these Terms carefully before accessing or using this site.

Section A -Your PPCN Account and Site

• Our products and services are available only to individuals who are at least 13 years old.

• You need to offer an unconditional acceptance to the Terms in this document to be able to proceed and use this website, its features, tools, products and services.

• You must provide your credentials honestly and truthfully i.e. full name, address, email address, zip code or any other information we request.

• You may not use our products or services for any illegal, unauthorized purpose, nor violate any laws in your jurisdiction. Failure to do so or a proven misuse will result in immediate termination of services.

• If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any of the product or services.

• You must create account yourself without using any automated mean e.g. bots.

By submitting Content to PPCN for inclusion on your Website, you grant PPCN a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, PPCN will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

Without limiting any of those representations or warranties, PPCN has the right (though not the obligation) to, in PPCN sole discretion (i) refuse or remove any content that, in PPCN’s reasonable opinion, violates any PPCN policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in PPCN’s sole discretion. PPCN will have no obligation to provide a refund of any amounts previously paid.

Section B – Your PPCN Account.

• The person/entity who creates an account and whose payment method is charged, will be the account holder.

• User is responsible for maintaining the security of the account and for all the associated actions taken in connection with the account.

• User must immediately notify PPCN of any unauthorized uses of his/her your account or any other breaches of security at any stage.

Section C – Products and Services.

• Some of our products and services may only be available online through the site.

• We have the right to limit the number of products or services we offer and all description of products and their pricing are subject to change at any time without prior notice.

• We are not responsible for any liability associated with meeting your expectations towards our products, services or information shared online or in extracted form.

• We have the right to limit or discontinue our products or services to any person, geographic region or jurisdiction as we deem appropriate at the point in time.

Section D – Accuracy and Timeliness of Information

• The information provided by PPCN in the form of any report, analysis, document etc. in the online interface or extracted data form, is provided for general information only or as an aid to decision making and should not be solely relied upon or used as an exclusive basis for making decisions.

• Any usage, interpretation, evaluation or reliance of any sort is done at users’ or any third party representation’s sole and exclusive risk, PPCN will not be responsible for any consequences.

• We will provide data, analysis, reports, estimation, reasoning, judgment, opinions, summaries based on its experience and we are not liable for the consequences of your interpretation.

• We will use historical data from time to time and will not necessarily be current is furnished for your reference only.

• We reserve the right to make changes to the website contents at any time, but have no obligation to update any information on our website.

Section E – Billing, Payment and Renewal.

• General Terms:

  By selecting a product or service, you agree to pay PPCN the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.

• Automatic Renewal:

  Unless you notify PPCN before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you according to the pricing plan or chosen package. Upgrades can be canceled at any time by submitting your request to PPCN in writing.

• Fees Payment:

  By signing up for a Services account you agree to pay PPCN the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services.

• Price and Subscription Plans Changes:

  PPCN reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you.

• Cancellation:

  You can stop the payments and end your membership at any time on a thirty (30) days written notice to PPCN.

• No Refunds:

  We do not provide refunds or credits for any partial membership/used periods. Your account will automatically close at the end of your current billing period following your cancellation.

Section F – Intellectual Property and DMCA Copyright Policy

• Intellectual Property:

  Contents, features, functionality, look, trademarks, service marks, logos are owned by PPCN. The term ‘content’ includes information, text, videos, audio clips, pictures, data, codes, software scripts, graphics. We grant you no right or license to reproduce or otherwise use any PPCN or third-party trademarks. You agree to not copy, modify, publicly display or republish any of our intellectual property.

• DMCA Policy and Copyright Infringement:

  As PPCN asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on violates your copyright, you are encouraged to notify PPCN in accordance Digital Millennium Copyright Act (“DMCA”) Policy. PPCN will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.PPCN will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of PPCN or others. In the case of such termination, PPCN will have no obligation to provide a refund of any amounts previously paid to PPCN.

Section G – Changes to Terms of Service.

• An updated copy of this document will be available at all times on this page for your access.PPCN reserves the right, at its sole discretion, to modify or replace any part of this Agreement. The changes could be due to modification of existing Terms or following the introduction of new services. It is your responsibility to keep track and check this Agreement from time to time or periodically to keep yourself updated. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes.

• PPCN may also introduce new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the existing terms and conditions of this Agreement unless stated otherwise.

Section H – Launchpad Subscription.

• PPCN will neither record any credit card information nor with any company other than PPCN which we will be responsible for billing purposes.
• By subscribing to our service, you will be registered for the entire term of the subscription period. The fee will be due at the beginning of billing period i.e. date of subscription.
• We reserve the right to deny any product launch or submission at our sole discretion and without notice.

Section I – Termination

• PPCN may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately.

• If you wish to terminate this Agreement or your PPCN account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by PPCN if you materially breach this Agreement and fail to address and make changes to the objections raised within thirty (30) days from PPCN’s notice to you thereof; provided that, PPCN can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Section J – Limitation of Liability, Disclaimer of Warranties, Indemnification

• Limitation of Liability:

  In no event will PPCN, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to PPCN under this agreement during the twelve (12) month period prior to the cause of action. PPCN shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

• Indemnification:

  You agree to indemnify and hold harmless PPCN, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

• Disclaimer of Warranties:

  The Website is provided “as is”. PPCN and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither PPCN nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk. Our service may be temporarily unavailable for scheduled maintenance or unscheduled emergency maintenance, either by PPCN or by Third Party Providers or causes beyond our reasonable control.

Section K – Force Majeure

• AMZ One Step will not be liable to any failure or non-performance of these Terms for the period that such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of God, hackers, strike, third party internet providers, government orders, power failures, nuclear destruction, calamity or any other force majeure event.

Miscellaneous:

• Accepting these Terms does not create a partnership, joint venture, franchise, agency, fiduciary or an employment relation between PPCN and the user.

• Headings:

  Section headings (and its sequence) contained in this document are for reference purposes only and shall not affect in any way the meaning or interpretation of these Terms.

• Waiver:

  A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. Failure to exercise or delay in exercising any right or privilege under these Terms shall not be considered as a waiver.

• Dispute Resolution:

  Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the Province of Alberta, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Edmonton, Alberta. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect.

• Entire Agreement:

  This Agreement constitutes the entire agreement between PPCN and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of PPCN, or by the posting by PPCN of a revised version.
  You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; PPCN may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

Photography Terms of Service:

1. By placing an order through our website, you seek to enter into a contract with PPCN for photography services i.e. to create and deliver images to you.
2. Client will be informed about the pricing details after receiving specific requirements e.g. number of images per product, location, quality, lighting, editing, formatting, delivery etc.
3. You will be required to share the product specifications beforehand for accurate pricing and necessary arrangements like product size, product weight, number of pieces, set requirement, product assembly.
4. A photoshoot will be scheduled as per client requirements and details will be shared accordingly.
5. We will require time to get the product ready for the shoot e.g. taking out of the package, assembling, cleaning etc. Please note that no last minute changes or instructions will be entertained closer to the scheduled shoot date as necessary arrangements will already have been finalized.
6. Client will only be allowed to send one revision for which we will respond in 2 working days normally.
7. We will not be responsible for reshooting product photos unless the photographer has failed to substantially match the requirements and instructions.
8. Client will have to resend the requirements formally in case of a request to reshoot and complete dissatisfaction with the photos. Additional charges will be charged at such an instance.
9. Since photography is visual, written shooting direction is usually not clear. Therefore, it is advised that match images be taken for product position, angle, & lighting be provided also added to the spreadsheet provided in the General Shooting Direction Guide.
10. Clients are required to submit materials sufficient to provide us with clear direction and instructions on how images should be shot.
11. We retain all ownership rights and copyright of all images that we create of your product, as is common in the photography industry.
12. Source or raw files will not be shared in any photo or graphic image packages. We focus on delivering consistently high quality photosets. With that comes hand selecting the best photos, color correcting, & retouching images to put the best ones forward. We retain source/raw files for any future work with us, but they will not be delivered in the final delivery.
13. You may, however, allow other retailers such as Amazon or selling sites to use the images to promote the sale of their products. If you are a wholesaler, than you may allow your retailers to use the photos.
14. All prices are subject to the price at time of order, and subject to change at any time.
15. No refunds will be fulfilled after submission of requirements or when the shoot has taken place.
16. After placing an Order, Customer is responsible for arranging shipment of the products to be photographed to PPCN office.
17. Do not send us or drop off a product before an order is placed. We send and receive many packages daily and if a shipment arrives without an order number on it than we have no way of tracking it in our inventory system. We will not be responsible for lost products or delays due to a Client’s failure to comply with this policy.
18. All costs associated with shipping products to PPCN are the sole responsibility of the Client. Client bears the risk of damage or loss until the products are delivered to PPCN address.
19. Once the products arrive at the PPCN office/studio they will be checked for damage. Which, if present, will be reported to the Client within 24 hours.
20. Client agrees to have product mailed to and arrived at Photography location (address given in Order Confirmation Email), knowing the photo delivery date depends on the arrival date of their sample (see order confirmation email for exact date of delivery).
21. To ensure that PPCN produces highest possible quality image, client needs to provide with a new and unused product and ensure the product and packaging arrives undamaged with correct label position.
22. PPCN will not be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services.
    We aim to offer the best prices in the industry in order to alleviate many of the large production costs associated with a large firm; while our results compete with that of a large production house, we want our clients to understand that they’re referring to our expertise on Amazon photography when working with us.

Need Help?

Our experts provide guaranteed responses within 24 hours. Submit your queries at the contact page.